Dealing with Difficult Residents: a CMHC webinar
Date and Time
Tuesday Mar 23, 2021
11:00 AM - 12:00 PM EDT
Location
via Zoom; an access link will be sent to all participants a day or two before the program.
Fees/Admission
Free for CMHC members; $10 for nonmembers.
Email jhearn@cvbia.com to register.
Contact Information
Joyce Hearn
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Dealing with Difficult Residents: a C...
Description
Racheal Wilson, director of marketing and training for Clark Whitehill Enterprises, will walk you through how to diffuse tense situations and communicate effectively with residents frustrated about various things, from noise to parking to pets . . . common complaints that have multiplied during the past 11 months of pandemic lock-down.